Shipping Policy
Wooden Factory Shipping Policy
Welcome to Wooden Factory! We are dedicated to providing you with a seamless shopping experience. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of our products within India.
Shipping Destinations
We currently ship to all states and union territories within India.
Shipping Charges
Shipping charges are calculated based on the weight and dimensions of the product, as well as the destination. The shipping cost will be displayed at checkout before you complete your purchase.
Delivery Timeframes
Orders within India are typically delivered within 7-14 business days from the date of dispatch. Please note that delivery times may vary depending on the location and external factors beyond our control.
Order Processing
– Orders are processed and dispatched within 2-3 business days from the date of order confirmation.
– You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Methods
We partner with reputable courier services to ensure your order reaches you in a timely and secure manner.
Packaging
All items are carefully packaged to prevent damage during transit. If you receive a package that appears damaged, please contact our customer service team immediately.
Delivery Issues
– Incorrect Address: Please ensure that the shipping address provided at checkout is accurate. We are not responsible for orders delivered to an incorrect address provided by the customer.
– Failed Delivery Attempts: If a delivery attempt fails due to the recipient being unavailable, the courier service will typically attempt redelivery. If redelivery is unsuccessful, the package may be returned to us, and additional shipping charges may apply.
Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track the status of your delivery on the courier’s website.
Returns and Exchanges
Please refer to our Return Policy for information on how to return or exchange an item.
Contact Us
If you have any questions or concerns regarding our shipping policy, please contact our customer service team at woodenfactory16@gmail.com
